Terms of Service

Last updated: August 12, 2026

1. About AloCall

AloCall ("we", "us") provides AI voice agents that answer phone calls, handle bookings and support customer conversations for businesses in hospitality, travel and services. These Terms govern your use of our website and services.

2. Use of the service

You may use AloCall only for lawful purposes and in accordance with these Terms. You are responsible for the accuracy of the business information you provide for your agent (prices, availability, policies) and for informing your callers about the use of AI where required by local law.

3. Accounts & subscriptions

Plans are billed as described on our pricing page. Usage-based fees are calculated per minute of connected call time. You can cancel at any time; paid periods are not refunded pro-rata unless required by law. All plans include a 14-day trial.

4. Acceptable use

5. Intellectual property

The AloCall platform, brand and technology remain our property. Your business content (scripts, knowledge bases, recordings of your own calls) remains yours; you grant us a licence to process it to provide the service.

6. Liability

The service is provided "as is". To the maximum extent permitted by law, our aggregate liability is limited to the fees you paid in the 12 months preceding the claim. We are not liable for indirect or consequential damages, including lost bookings or revenue.

7. Changes

We may update these Terms; material changes will be notified by email or in-app at least 30 days in advance.

8. Contact

Questions? Write to hey@alocall.ai.

This is a template provided for convenience and does not constitute legal advice. Please have it reviewed by a qualified lawyer before relying on it.