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For Hotels & Resorts

Every guest call, answered in seconds — in any language.

AloCall builds voice agents for hotels, boutique properties and resorts that need a perfect front desk 24/7. Reservations, concierge, upgrades, pre-arrival — all handled flawlessly.

9:41
●●● 5G
Live call

Villa Serena Hotel

Booking · Italian → German
00:00:12
AI agentGood evening, Villa Serena. How may I help?
CustomerI'd like to book a suite for 3 nights starting Saturday.
AI agentOur deluxe sea-view suite is available. €220 per night, breakfast included.
CustomerCan I get late check-out on Monday?
AI agentAbsolutely — I've added check-out at 2pm, no extra charge.
CustomerPerfect, please book it.
Reservation confirmed ✓
RoomDeluxe Sea-View Suite
Nights3 (Sat–Mon)
Total€660.00
24 / 7Never miss a call
+38Languages spoken
−70%Operating cost
100%Custom-built

Numbers your team will feel.

24 / 7
Front desk that never sleeps and never takes holidays.
+45%
More direct bookings — fewer OTA commissions.
0 sec
Wait time. Your guest is answered instantly.

Sound familiar?

The common hospitality headaches AloCall is built to erase.

01

Front desk overwhelmed

Check-in queue, a phone ringing, two guests waiting for the concierge — something always has to wait.

02

Night calls unanswered

A guest locked out at 2am, an early-morning booking from Asia — the night shift can't handle everything alone.

03

OTA commissions eat margins

Every Booking.com reservation costs you 15-18%. Direct phone bookings would save thousands a month, but guests hang up on voicemail.

04

Language barriers

International guests call in their native language. Your staff switches to broken English. The experience suffers.

05

Concierge requests pile up

Restaurant suggestions, taxi bookings, tour recommendations — endless small requests that steal time from bigger problems.

06

No time for upselling

Room upgrades, spa packages, early check-in — huge revenue opportunities that never get offered on the phone.

What your AI agent actually does.

A complete workflow, all through natural conversation.

Reservations & modifications

Takes new bookings, changes, cancellations — in any language, 24/7. Direct integration with Mews, Cloudbeds, Opera.

Rate quotes instantly

Gives availability and rates with all your conditions, packages and promotions correctly applied.

Virtual concierge

Recommends restaurants, books taxis, explains nearby attractions, confirms tour times — everything your concierge does, faster.

Upsell suites & packages

Offers upgrades, honeymoon packages, spa bundles, and late check-out automatically during every call.

Pre-arrival care

Calls guests before arrival to confirm details, collect dietary info, and organize airport transfers.

Post-stay follow-up

Gently asks for reviews on TripAdvisor and Google, and invites guests to join your loyalty program.

Live dashboard Live
Calls (30d)
1,105
14% vs last month
Direct bookings
487
40% vs last month
Resolution
96.1%
1.8% vs last month
Avg time
2:22
52% vs human
Last 7 days Calls Bookings
M
T
W
T
F
S
S
Last 7 days · Recent calls
Elena V.
Suite 3 nights · sea-view upgrade
2:38
8 min ago
booked
Thomas M.
Late check-out request → approved
0:52
22 min ago
changed
+49 89 234…
Room rates for August
1:44
1 hr ago
info
Yuki T.
Airport transfer booked
1:10
2 hr ago
booked
Pierre D.
Honeymoon package quote sent
2:55
3 hr ago
info
+1 212 555…
Cancelled — plans changed
0:48
5 hr ago
changed
Integrates natively with
"
Our direct booking revenue jumped 40% in three months. The AI handles check-in questions at 3am that used to go to voicemail — and every single one converts.
Isabella Conti
General Manager, Villa Serena

Choose the perfect plan for you.

Transparent, flexible, built to grow your bookings with no surprises.

Starter
Perfect for small operators and independent properties getting started.
190/month
  • 1 custom voice agent
  • Up to 150 call minutes per month
  • 3 active languages
  • Basic calendar integration
  • Dashboard and email reports
Get started →
Enterprise
For chains and multi-site businesses with high call volume.
Custom
  • Unlimited agents and call minutes
  • Custom CRM and PMS integrations
  • Brand voice cloning and dedicated SLA
  • Dedicated 24/7 account manager
  • GDPR compliance and security audit
Contact us →
All plans include free setup, a 14-day trial and no long-term commitment.

Ready to answer every call, effortlessly?

Book a 15-minute demo tailored to your hospitality business. We'll show you exactly how your agent would sound.

Book a demo →
Book a demo →