PlatformIntegrationsPricingROI Calculator
Sectors
Tour OperatorsHotels & ResortsRestaurantsSpa & WellnessGroomersBeauty Studios
Book a demo
Home / Integrations / Bókun
Bó
AloCall + Bókun

Bókun bookings, answered by AI.

AloCall connects to Bókun’s booking API to check availability and prices, take bookings and handle changes — all while your guest is on the phone, in their own language.

→ Book a demoAll integrations
Secure API connectionRead-only or read & write — your choiceSet up by our team
What the agent can do

Everything a caller needs, straight from Bókun.

Availability & pricing

Quotes real prices and free places for the date and time the caller wants.

Booking questions

Asks the booking questions you set up in Bókun — pickup, dietary needs, guest names.

Book on the call

Completes the booking in Bókun and sends the guest their confirmation.

Edit bookings

Moves dates and changes participants for existing bookings.

Cancellations

Cancels bookings within your cancellation policy and explains the terms clearly.

Always in sync

Bókun webhooks keep the agent up to date when bookings change elsewhere.

Security & control

Secure by design. You decide what it can do.

We connect to Bókun through a secure API and limit the agent to exactly the actions you approve. Your data stays protected — the agent can’t see what you don’t allow, and never shares it with a caller.

  • Read-only — the agent answers questions but never changes a booking.
  • Read & write — it also books, changes or cancels, following your rules.
  • Step-by-step flows — set the checks for every action: verify, confirm, then act.
Agent permissions
Check availability & pricesReads open slots and prices — nothing else.
ReadRead
Find a bookingAsks for booking reference + email → both must match → shares only that booking.
Read · verifiedRead · verified
Create a bookingRepeats date, guests and total → caller says “yes” → books → sends confirmation.
Write · confirmedOff
Change a bookingVerifies the caller → checks the new slot → confirms → updates.
Write · verifiedOff
Cancel a bookingChecks your policy → cancels or hands over to your team with a summary.
Your rulesOff
Example setup — every rule is configurable per action.
Encrypted connection

Every request to Bókun travels over an encrypted, authenticated API connection.

Keys stay on our servers

API keys are stored server-side — never in the agent’s prompt, the browser or the call.

Only what the caller needs

The agent never reads out other guests’ details, internal notes or anything you mark private.

Caller verification

Booking details are shared only after the caller proves it’s their booking.

Every call in your dashboard

Each call appears in your dashboard with its transcript and outcome.

We build it for you

Our team sets up, tests and maintains the integration. No developers needed on your side.

Example call

From “do you have space?” to booked — in one call.

How a typical call sounds when the agent is connected to Bókun. Illustrative example — names and prices are made up.

Incoming callLive
CallerHi, I booked the food tour for Thursday — can I move it to Saturday?
AloCall agentOf course. Can I have your booking reference or the name on the booking?
CallerIt’s under Anna Keller, two people.
AloCall agentThanks, Anna. Saturday at 11:00 has 4 places left. Shall I move your booking?
CallerYes, perfect.
AloCall agentDone — you’re booked for Saturday at 11:00. I’ve sent the updated confirmation.
Bó ✓ Booking updated in Bókun · Food tour · Saturday 11:00 · 2 guests
Setup

We do the integration for you.

No developers, no technical work on your side — our team connects, configures, tests and maintains it.

Give API access

You create API access in your Bókun account — we guide you through it in a few minutes.

We map your experiences

We set up your products, booking questions, prices and FAQs in the agent.

Test, then go live

Test calls against real availability, then a gradual switch-over of your calls.

The agent only uses the permissions you give it, and you can revoke access at any time from Bókun.

FAQ

Bókun integration questions.

Is my Bókun data safe? +
Yes. We use a secure, encrypted API connection, API keys stay on our servers, and the agent can only perform the actions you approve. It verifies callers before discussing a booking and never shares other guests’ data.
Can the agent be read-only? +
Yes. Start read-only — the agent answers availability and booking questions without changing anything — and switch on bookings, changes or cancellations whenever you’re ready, one action at a time.
Does it work with my existing Bókun products? +
Yes. The agent reads the products, times and prices you already have in Bókun.
Can it ask my booking questions? +
Yes — it asks the questions you’ve configured, like pickup location or dietary requirements, and saves the answers to the booking.
What happens with complex requests? +
They’re passed to your team with a full summary, so nobody has to repeat themselves.
Other tour integrations
Ve VentrataFH FareHarborSee all →