Sectors
Tour OperatorsHotels & ResortsRestaurantsSpa & WellnessGroomersBeauty Studios
Book a demo
Home / Integrations / FareHarbor
FH
AloCall + FareHarbor

Turn FareHarbor calls into confirmed bookings.

AloCall uses FareHarbor’s API to read live availability and per-ticket prices — and to book guests while they’re still on the phone, even at 11pm.

Secure API connectionRead-only or read & write — your choiceSet up by our team
What the agent can do

Everything a caller needs, straight from FareHarbor.

Live availability

Sees open slots and remaining capacity for each activity.

Per-ticket pricing

Quotes adult, child and other ticket types exactly as priced in FareHarbor.

Book on the call

Validates the slot first, then creates the booking — so it’s never double-sold.

Booking lookup

Finds an existing booking and answers questions about time, place and what to bring.

Hotel pickups

Matches the guest’s hotel to your FareHarbor lodging list for pickups.

Changes & cancellations

Handled within what your FareHarbor setup allows — everything else goes to your team with a summary.

Security & control

Secure by design. You decide what it can do.

We connect to FareHarbor through a secure API and limit the agent to exactly the actions you approve. Your data stays protected — the agent can’t see what you don’t allow, and never shares it with a caller.

  • Read-only — the agent answers questions but never changes a booking.
  • Read & write — it also books, changes or cancels, following your rules.
  • Step-by-step flows — set the checks for every action: verify, confirm, then act.
Agent permissions
Check availability & pricesReads open slots and prices — nothing else.
ReadRead
Find a bookingAsks for booking reference + email → both must match → shares only that booking.
Read · verifiedRead · verified
Create a bookingRepeats date, guests and total → caller says “yes” → books → sends confirmation.
Write · confirmedOff
Change a bookingVerifies the caller → checks the new slot → confirms → updates.
Write · verifiedOff
Cancel a bookingChecks your policy → cancels or hands over to your team with a summary.
Your rulesOff
Example setup — every rule is configurable per action.
Encrypted connection

Every request to FareHarbor travels over an encrypted, authenticated API connection.

Keys stay on our servers

API keys are stored server-side — never in the agent’s prompt, the browser or the call.

Only what the caller needs

The agent never reads out other guests’ details, internal notes or anything you mark private.

Caller verification

Booking details are shared only after the caller proves it’s their booking.

Every call in your dashboard

Each call appears in your dashboard with its transcript and outcome.

We build it for you

Our team sets up, tests and maintains the integration. No developers needed on your side.

Example call

From “do you have space?” to booked — in one call.

How a typical call sounds when the agent is connected to FareHarbor. Illustrative example — names and prices are made up.

Incoming callLive
CallerHi! Any space on Saturday’s kayak tour for four of us?
AloCall agentYes — the 9:00 tour has 6 places. Is that four adults?
CallerThree adults and one child, she’s ten.
AloCall agentThat’s 3 × €55 and 1 × €35 — €200 in total. Shall I book it for you?
CallerYes please!
AloCall agentAll booked for Saturday at 9:00. You’ll get the confirmation and meeting point by email.
FH ✓ Booking created in FareHarbor · Kayak tour · Sat 9:00 · 3 adults, 1 child
Setup

We do the integration for you.

No developers, no technical work on your side — our team connects, configures, tests and maintains it.

API approval

FareHarbor approves API access for each integration — we prepare the request and setup together with you.

We map your activities

We set up your items, ticket types, lodgings and FAQs in the agent.

Test, then go live

Test calls on real availability, then a gradual switch-over of your phone line.

FareHarbor limits some actions, like cancellations, to specific time windows. Anything the agent isn’t allowed to do is passed to your team.

FAQ

FareHarbor integration questions.

Is my FareHarbor data safe? +
Yes. We use a secure, encrypted API connection, API keys stay on our servers, and the agent can only perform the actions you approve. It verifies callers before discussing a booking and never shares other guests’ data.
Can the agent be read-only? +
Yes. Start read-only — the agent answers availability and booking questions without changing anything — and switch on bookings, changes or cancellations whenever you’re ready, one action at a time.
Do I need a special FareHarbor plan? +
API access is approved by FareHarbor for each integration. We prepare and submit the request with you.
Can it take payments? +
The agent can send a secure payment link after booking, so card details are never read out on the phone.
What if the slot fills up mid-call? +
The agent re-checks the slot right before booking and offers the next best time if it’s gone.
Other tour integrations