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AloCall + Ventrata

Your AI phone agent, plugged into Ventrata.

AloCall reads live availability and pricing from Ventrata through the open OCTO standard — and creates, changes or cancels bookings while the caller is still on the line.

Secure API connectionRead-only or read & write — your choiceSet up by our team
What the agent can do

Everything a caller needs, straight from Ventrata.

Live availability

Checks real-time capacity for each product and time slot before offering it to the caller.

Book on the call

Creates and confirms the booking with the right ticket types — adults, children, seniors.

Change bookings

Finds the booking and moves it to another date or time slot that has space.

Cancel by your rules

Cancels when your policy allows it — and hands anything else to your team.

Pickups

For products with pickup, asks for the guest’s hotel and confirms the pickup point.

One source of truth

Phone bookings land in Ventrata next to your website and reseller sales — no double bookings.

Security & control

Secure by design. You decide what it can do.

We connect to Ventrata through a secure API and limit the agent to exactly the actions you approve. Your data stays protected — the agent can’t see what you don’t allow, and never shares it with a caller.

  • Read-only — the agent answers questions but never changes a booking.
  • Read & write — it also books, changes or cancels, following your rules.
  • Step-by-step flows — set the checks for every action: verify, confirm, then act.
Agent permissions
Check availability & pricesReads open slots and prices — nothing else.
ReadRead
Find a bookingAsks for booking reference + email → both must match → shares only that booking.
Read · verifiedRead · verified
Create a bookingRepeats date, guests and total → caller says “yes” → books → sends confirmation.
Write · confirmedOff
Change a bookingVerifies the caller → checks the new slot → confirms → updates.
Write · verifiedOff
Cancel a bookingChecks your policy → cancels or hands over to your team with a summary.
Your rulesOff
Example setup — every rule is configurable per action.
Encrypted connection

Every request to Ventrata travels over an encrypted, authenticated API connection.

Keys stay on our servers

API keys are stored server-side — never in the agent’s prompt, the browser or the call.

Only what the caller needs

The agent never reads out other guests’ details, internal notes or anything you mark private.

Caller verification

Booking details are shared only after the caller proves it’s their booking.

Every call in your dashboard

Each call appears in your dashboard with its transcript and outcome.

We build it for you

Our team sets up, tests and maintains the integration. No developers needed on your side.

Example call

From “do you have space?” to booked — in one call.

How a typical call sounds when the agent is connected to Ventrata. Illustrative example — names and prices are made up.

Incoming callLive
CallerHi, do you have space on tomorrow’s 17:30 sunset tour for two adults and a child?
AloCall agentLet me check… Yes — 6 places left at 17:30. That’s €75 in total. Shall I book it?
CallerYes please — we’re staying at Hotel Aurora.
AloCall agentDone! Pickup at Hotel Aurora at 17:10. Your confirmation is on its way by email.
Ve ✓ Booking created in Ventrata · 2 adults, 1 child · pickup Hotel Aurora
Setup

We do the integration for you.

No developers, no technical work on your side — our team connects, configures, tests and maintains it.

Approve the connection

AloCall connects as an OCTO integration. You approve its access to your products — Ventrata’s connectivity team can help.

We map your products

We set up your products, ticket types, pickups and FAQs so the agent describes them the way you would.

Test, then go live

We run test calls against real availability, then switch calls over gradually.

Which features are available (pricing, pickups, offers) depends on how each product is set up in Ventrata.

FAQ

Ventrata integration questions.

Is my Ventrata data safe? +
Yes. We use a secure, encrypted API connection, API keys stay on our servers, and the agent can only perform the actions you approve. It verifies callers before discussing a booking and never shares other guests’ data.
Can the agent be read-only? +
Yes. Start read-only — the agent answers availability and booking questions without changing anything — and switch on bookings, changes or cancellations whenever you’re ready, one action at a time.
Do I need to change anything in Ventrata? +
No. The agent works with your existing products, time slots and prices — we only need the connection approved.
Will phone bookings clash with online sales? +
No. The agent checks live availability right before booking, so capacity is always up to date.
What if a request is too complex? +
The agent transfers the call to your team with a summary — for example private groups or special requests.
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